General Terms

In order to improve the services of our website, specific data is collected from our customers for the safe and efficient processing of their transactions, applying the terms and conditions of personal data protection of Law 2472/1997, as described in the present document.

 

Privacy

When you place an order, we ask that you fill in your name, your e-mail address, your home address, and your mobile or landline number. Our Company collects and uses the above data for:

  • The requirements for supporting and completing the transaction (order) that customers wish to do with the Company.
  • Obtaining statistics and data regarding only the visitors / customers of the website.

 

  1. Data recipients:
    Regarding the details of your transaction through the online store, the recipient is Glitch, which is selected to execute your order.
  2. Advertisements, updates, spam etc.
    Our company will not abuse its ability to communicate with users by e-mail, by mailing service, or by phone, for the purpose of promoting new products and services or information about offers.

 

Prices Of Products

The prices listed in the relevant catalogs next to each product include VAT (24%). These prices refer to the quantities available in our warehouse, while Glitch reserves the right to adjust the prices. The prices available in Glitch are valid for online orders, some products may have different prices in the physical store. – The web prices are valid ONLY for online orders and not for orders picked up from the store.

 

Other*

  1. Availability: For all products sold by Glitch there are clear indications of availability of our warehouse. This way you will be able to know before placing your order which of our products are available in our warehouses and immediately deliverable, which products are not immediately available but are expected on a set date from our suppliers, and finally which products are not available but we expect information from our suppliers on the exact date of delivery. Nevertheless, you can send us your order even for products not immediately available in our warehouses and we will contact you by e-mail or phone, within a reasonable timeframe, to inform you about the possible date of the product’s delivery from the supplier and its subsequent delivery to you. In this case, you have the option if you consider that this period of time does not satisfy you, to request to cancel the order.
  2. Force majeure: If for reasons of force majeure (e.g. bad weather, strikes, etc.) it is not possible to deliver the products to you within the predetermined timeframe, we will contact you by e-mail, to inform us if you wish the completion of your order under these circumstances.
  3. Glitch Liability: Glitch is not responsible for defects or poor quality of the products available to its customers. All products are received from suppliers packaged.However, in the event that a defective product is found in the delivered quantities, you reserve the right to return it with the possibility of replacing it on your own shipping costs.
  4. Modification of the present terms: www.myglitch.gr reserves the right to modify or renew the terms and conditions of transactions.
  5. Applicable Law: All transactions you make through www.myglitch.gr fall under the International and European law that settles issues related to e-commerce as well as the Law of Consumer Protection (Law 2251/1994) which regulates issues related to distant commerce.